Order Number: 11212024064833
How much will Postage and Packing Cost? For Mainland UK Customers.
All standard orders over £95.00 will be sent free of charge. All other normal orders under £95.00 in cost and weighting over 2kg will cost £7.95. These are sent using a 24-hour courier delivery service - Please note that the courier service is for a Monday to Saturday delivery service. If you have selected a small item which can be posted in as a Small Parcel and weight is under 2kg or the total cost is under £95.00 this will be sent by the tracked next day delivery at a cost of £4.95.
Small items like hooks and can be posted as a large letter will cost £2.95.
How much will Postage and Packing Cost? For Non UK mainland Customers
Specific pricing charges are applicable depending on which country you are ordering from. Please use the 'Contact Us' tab and send us an email with your order for a specialist quote.
Please note that we do not deduct VAT for any orders to the Channel Islands.
How long will delivery take? (Mainland UK Customers)
Shipping by courier: Items ordered before 12pm on any normal business day (Monday-Friday) excluding Bank Holidays will usually be delivered within three to four working days (excluding Saturday), anytime up to 5.30pm. Our standard delivery charge does not guarantee next day delivery; however, every effort is made by us and the couriers to achieve this, and we usually do.
For standard delivery, Lure Lounge relies upon the services of third-party couriers, and whilst we endeavour to ‘keep to our word’ there are unfortunately a few occasions when the couriers fail to perform the service that they are required to. This happens rarely, but because it does occur, albeit occasionally, we cannot be held responsible for the late delivery of an item. For the avoidance of doubt Lure Lounge will not refund the standard delivery charge if the courier has failed to deliver the item(s) on the anticipated delivery date.
If your item is small enough to qualify as a Small Parcel your purchase will be sent using standard Royal Mail post and therefore will usually take 2-4 days.
Gift vouchers that are posted free of charge will be sent also using standard Royal Mail post; however, we can email you 'Personalised' code that will work instantly online.
What to do if there is a problem with the delivery?
If the parcel does not arrive when you expect it then please don't hesitate to give us a call on 07939 937726. We will contact the delivery agent and call you back to let you know what's happening.